Verified Tech Provider by Meta

7 channels, 1 inbox

Every channel. One place to reply.

Stop tab-switching between apps. Vira is a unified inbox that puts your Instagram, Facebook and WhatsApp inbox in one place — alongside TikTok, Telegram, SMS and website chat — as a single omnichannel inbox your whole team shares.

01

WhatsApp

Business API, native

Connect your WhatsApp Business number in the Meta Developer Console, then generate a permanent access token.

Get credentials from

Meta Business Suite

Open Meta Business Suite
02

Instagram

DMs in the same inbox

Link your Instagram Business account to a Facebook Page, then generate a Page Access Token.

Get credentials from

Meta Business Suite

Open Meta Business Suite
03

Facebook

Messenger, unified

Connect your Facebook Page and generate a Page Access Token for Messenger.

Get credentials from

Meta Business Suite

Open Meta Business Suite
04

TikTok

Comments & DMs

Create an app in the TikTok for Business Developer Portal to get your Business Messaging API credentials.

Get credentials from

TikTok for Business

Open TikTok for Business
05

Telegram

Bot chats, connected in seconds

Create a bot with @BotFather, paste its token into Vira, and the webhook is connected for you automatically.

Get credentials from

Telegram @BotFather

Open @BotFather
06

SMS

Two-way texts and bulk SMS

Connect Africa's Talking, Twilio, Infobip, Vonage, BookOne or any custom HTTP gateway, and set the sender ID your customers see.

Get credentials from

Your SMS provider

No external account needed
07

Website

Live chat widget

No external platform needed — add a Web Chat channel and Vira generates your widget key and embed snippet instantly.

Get credentials from

Built into Vira

No external account needed

Curious why an omnichannel inbox beats a separate app for every channel?

Bring every conversation home.

No credit card needed · Set up your first channel in minutes

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