Feature 02 · Canned Replies
Answer the same question once. Reuse it forever.
Prices, opening hours, delivery times — your team answers the same questions all day. Save those answers once and send any of them from the message box in a single keystroke.
Type / to fire off a saved reply in one keystroke, no retyping the same answer twice.
- One-keystroke “/” picker
- Filter as you type
- Edit before sending
- Works on every channel
→How it works
Three steps, no setup project.
- 1
Save a reply
Add your most-used answers as canned replies in Settings.
- 2
Type / in any chat
A picker opens right in the composer — keep typing to filter down to the reply you want.
- 3
Tweak, then send
The reply drops into the message box, so you can personalise it before it goes out.
Pairs well with.
All featuresSmart Routing
Round-robin, keyword or manual — every chat reaches the right agent automatically.
Learn moreAI Auto-Reply
Gemini or OpenAI answers routine questions instantly, staff step in for the rest.
Learn moreBuilt-in CRM
CRM software built into the inbox — mark leads won or lost with a reason, and feed outcomes straight back to Meta Ads.
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