Feature 08 · SMS & WhatsApp Broadcast
Reach every customer at once.
Announce a promotion, send a reminder or follow up with old leads, all in one send. Vira broadcasts plain-text SMS or approved WhatsApp templates to your CRM leads or an uploaded CSV, and every reply comes back to the shared inbox.
Send bulk SMS or approved WhatsApp templates to your CRM leads or an uploaded list, and track every delivery.
- Bulk SMS
- WhatsApp template broadcasts
- CRM leads or CSV upload
- Media and link follow-ups
- Live sent and failed counts
→How it works
Three steps, no setup project.
- 1
Choose the channel
Send a plain-text SMS through your connected provider, or an approved WhatsApp template, optionally followed by a promo message with media or links.
- 2
Pick your audience
Target every CRM lead with a phone number, upload a CSV of extra numbers, or combine both.
- 3
Send and track
Vira sends in batches and shows sent and failed counts as it goes. Replies land in the inbox as normal conversations.
Pairs well with.
All featuresSmart Routing
Round-robin, keyword or manual — every chat reaches the right agent automatically.
Learn moreCanned Replies
Type / to fire off a saved reply in one keystroke, no retyping the same answer twice.
Learn moreAI Auto-Reply
Gemini or OpenAI answers routine questions instantly, staff step in for the rest.
Learn more