Feature 03 · AI Auto-Reply
Instant answers, with your team one step behind.
Customers expect a reply in seconds, at any hour. Vira's AI auto-reply answers the routine questions instantly using Gemini or OpenAI, and your staff step in whenever a conversation needs a human.
Gemini or OpenAI answers routine questions instantly, staff step in for the rest.
- Gemini and OpenAI support
- Bring your own API key
- Choose speed or capability
- Human handoff any time
→How it works
Three steps, no setup project.
- 1
Connect your AI provider
Add a Gemini or OpenAI API key in Settings and pick a model — from fast, low-cost options to the most capable tier.
- 2
Let it handle the routine
Common questions get an immediate answer, around the clock, on every connected channel.
- 3
Hand off to a human
Your team can step into any conversation at any time and take it from there.
Pairs well with.
All featuresSmart Routing
Round-robin, keyword or manual — every chat reaches the right agent automatically.
Learn moreCanned Replies
Type / to fire off a saved reply in one keystroke, no retyping the same answer twice.
Learn moreBuilt-in CRM
CRM software built into the inbox — mark leads won or lost with a reason, and feed outcomes straight back to Meta Ads.
Learn more