Feature 05 · Team Inbox

One queue. Every agent. Nothing dropped.

Seven channels used to mean seven apps, seven logins and a lot of forwarded screenshots. Vira gives your whole team one shared inbox, so nothing falls through the cracks between shifts.

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Every staff member sees the same queue — no more forwarding screenshots between apps.

Shared multi-agent queue
Role-based access
Audit logs
Real-time dashboards

→How it works

Three steps, no setup project.

1
Invite your staff
Add team members and give each one a role — role-based access controls what everyone can see and do.
2
Work one shared queue
Everyone sees the same live list of conversations, across every connected channel.
3
Watch the load
Live dashboards show response time, workload and lead conversion in real time.

Team Inbox works on every channel you connect.