Built for teams who never miss a message.
Vira exists to end the chaos of juggling five apps for five channels. As an omnichannel inbox and customer messaging tool with CRM software built in, it gives your team one login, one shared queue, one source of truth for every customer conversation.
Why Vira
Launch in minutes
Connect a channel and start replying today — no lengthy setup, no dev team required.
Built for teams
Every agent works the same shared queue, so nothing falls through the cracks between shifts.
Human + AI
AI handles the routine questions instantly, and hands off the rest to your team seamlessly.
Secure by design
Role-based access and per-organization isolation keep every conversation exactly where it belongs.
What you get
Smart Routing
Round-robin, keyword or manual — every chat reaches the right agent automatically.
Canned Replies
Type / to fire off a saved reply in one keystroke, no retyping the same answer twice.
AI Auto-Reply
Gemini or OpenAI answers routine questions instantly, staff step in for the rest.
Built-in CRM
CRM software built into the inbox — mark leads won or lost with a reason, and feed outcomes straight back to Meta Ads.
See the channels Vira connects as one unified inbox, or check pricing.